About Q Connect Care

Built on a genuine passion for people

Q Connect Care is a registered, family-run NDIS provider based in Rockhampton. We started this business because we believe people deserve support that’s personal, flexible and delivered with real care.

Our approach

Support that starts with knowing you

At Q Connect Care, we believe the best support comes from genuine relationships. We take the time to get to know every person we work with, understanding their goals, their preferences, and what makes a good day for them. 

 

Our team is built around people who are passionate, culturally diverse, and committed to showing up consistently for the people they support. We’re not a big faceless organisation. We’re a local, family-run team that genuinely cares about the difference we make.

Our mission

Our mission is to provide personalised, high quality NDIS support that empowers participants to live independently, pursue their goals, and feel genuinely valued. We show up for the people we support, not just when it’s convenient, but consistently, reliably and with heart.

Our vision

We envision a world where every NDIS participant has access to support that truly fits their life, where independence is celebrated, community connection is encouraged, and no one is left to navigate the NDIS or support alone.

Our values

What we stand for

These are the principles that guide how we work and how we show up for every person we support. They’re the standard we hold ourselves to every day, in every interaction. When you work with us, you’ll see them in action.

Compassion
We lead with empathy, taking the time to understand each person's experience and responding with genuine care.
Reliability
We do what we say we'll do. Our participants and their families can count on us to show up, follow through and stay consistent.
Integrity
We're honest, transparent and ethical in everything we do. Trust is earned, and we take that seriously.
Respect
We honour the dignity, individuality and voice of every person we support, creating an environment where everyone feels valued.
Excellence
We hold ourselves to a high standard, always looking for ways to improve and deliver the best possible support.

Why choose Q Connect Care

A team you can count on

Choosing the right NDIS provider is an important decision. At Q Connect Care, we make it easier by being the kind of team that’s consistent, communicative and genuinely invested in your progress. We’re proud to be a registered provider, and even prouder of the relationships we build with the people we support.

Why choose Q Connect Care

A team you can count on

Choosing the right NDIS provider is an important decision. At Q Connect Care, we make it easier by being the kind of team that’s consistent, communicative and genuinely invested in your progress. We’re proud to be a registered provider, and even prouder of the relationships we build with the people we support.

Ready to find the right support services for you?

Prefer to chat with a real person?

Give us a call

Let's have a chat

Getting started with Q Connect Care is easy. Our team will take the time to understand your needs and make sure you’re connected with the right support from day one.

Ready to find the right support services for you?

Prefer to chat with a real person?

Give us a call

Registered NDIS Provider